We would like to make an announcement to users regarding some issues with the installation / registration of SmartKlass plugin and other bugs noticed in certain scenarios.
We are fully aware of these bugs and are working towards solving them as soon as possible, in order to create a seamless experience. SmartKlass is a very complex Learning analytics solution and make cases of use need to be accounted for when connecting to Moodle. Please understand this is still a free beta product in progress.
We recommend all users that are experiencing issues to keep on hold as we solve any bugs and keep working on usability and other dimensions, as we will implement all changes on our server side. This means there is no action needed on the user side.
If you already have SmartKlass Learning Analytics for Moodle installed and are experiencing any problems, you can leave it on hold until we solve the issues that affect your case scenario. E.T.A for registration issues is of 6 weeks, while solving of all issues currently in cue is of around 10 weeks.
We will regularly provide updates when needed. In the meanwhile, keep learning and teaching!